Last updated: September 13, 2018

This privacy policy covers Deep Orbital's collection and treatment of information and data collected when you visit Deep Orbital's Websites or use Deep Orbital Services.

Section 1. Definitions

1.1 “Deep Orbital” means the entity Deep Orbital S.L.

1.2 “Services” means the any and all services and hosted software applications provided by Deep Orbital, including but not limited to, the Deep Orbital API, the Deep Orbital Cloud, Deep Orbital’s website and any other software services offered by Deep Orbital.

1.3 “You” means yourself and any entities you represent.

1.4 “Products” means both the physical products produced and sold by Deep Orbital, including, for example, the Deep Orbital soil sensor, Deep Orbital Pulse, Deep Orbital SKY and accessories, and the firmware, provided by Deep Orbital, that is programmed onto certain of these physical products.

1.5 “Third Party Products” – includes but is not limited to applications, websites, APIs, software, or hardware that interacts with, uses or connects to any Deep Orbital Products or Services.

1.6 “Website(s)” means any web domains owned, operated, branded or co-branded by Deep Orbital

Section 2: How Deep Orbital Collects Data

2.1 Deep Orbital collects certain data from visitors to Deep Orbital Websites in order to continuously improve and enhance our customer’s experiences. This data is collected via the following methods:

2.1.1 Deep Orbital, like many other websites, will store anonymous session information (often called “Cookies”) in your browser that will help Deep Orbital to gather information such as basic browsing activity and page view order. You do have the option to not use these Cookies; the majority of browsers will have a “help” tool that will help you to prevent Cookies if you want to, but Deep Orbital recommends you keep Cookies active as it will provide a better user experience on Deep Orbital’s Websites.

2.1.2 When You visit Deep Orbital Websites, Deep Orbital web servers automatically log typical website analytic data from visitors to our site. This data, which may include details such as browser type, site visit length and referral URL, is used for systems administration, detecting use patterns and generally improving customer experience and security.

2.1.3 Deep Orbital sees and logs non-personally identifiable data when You use Deep Orbital Services. Deep Orbital logs this data in our system and stores it on Third-Party servers. The only identifiable information this data is connected to will be the account details You supplied when creating Your account.

2.2 Information You provide

2.2.1 When You create an account with Deep Orbital, You provide us with data that includes an email address and password. Deep Orbital may also give you the option to voluntarily share other data with us that is connected to your account. If any of these details change, You may update your account at any time and modify, correct or delete your account details.

2.2.2 If you are using Deep Orbital to connect a Product to the Deep Orbital Cloud over WiFi, You will be required to identify a network and corresponding network password. This information exists only locally, and Deep Orbital does not have access to it. When You connect a Product, a specific Product ID will be sent to the Deep Orbital Cloud, after which Deep Orbital will be able to match a specific device ID to Your account details.

2.2.3 You may choose to contribute and interact on Deep Orbital Websites including the Deep Orbital collaborative agriculture models and the Deep Orbital community Website. You will have the opportunity to choose what information (other than Your user name which is not optional) you would like to make public. You may choose whether to display or give out your contact details and other personally identifiable information on the Websites.

2.2.4 When You actively provide information on Deep Orbital Websites, for example when You post, message or interact on the community forum or make some of your agriculture models public, Deep Orbital may retain that data for You for later use. This data is stored on secure third party servers.

2.2.5 You may actively provide payment details when purchasing Products from Deep Orbital. Deep Orbital uses a third-party secure e-commerce site with a Level 1 PCI compliant payment system, for direct online sales. No employees of Deep Orbital have access to the credit card details associated with these purchases.

2.3 Information provided by third parties

2.3.1 At times Deep Orbital may collect information from Third-Parties that use our Services or Products. They may provide us with Personal or Anonymous Data that we will use to continue to improve our Services and Products.

Section 3: How is data used by Deep Orbital?

3.1 The data referenced in this Privacy Policy is primarily used by Deep Orbital to improve, troubleshoot and enhance Products, Websites and Services.

3.2 Email addresses and any other information supplied by You may also be used by Deep Orbital to respond to emails, phone calls and requests. In addition Deep Orbital may use the data that identifies the Product IDs associated with Your account to provide information and technical assistance to You. For example, Your email address and device details may be used to respond to a technical support question that You send to Deep Orbital.

3.3 Deep Orbital may collect and create anonymous data by excluding personally identifiable information. Deep Orbital reserves the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties at its sole discretion.

Section 4: How is data kept secure?

4.1 Deep Orbital uses Secure Socket Layer (SSL) encryption on the APIs (Application Programming Interface) and Websites operated by Deep Orbital.

4.2 Deep Orbital uses RSA, XTEA and AES encryption to communicate with Products.

4.3 Data collected by Deep Orbital via its Websites and Services is stored on secure third-party servers.

Section 5: When is data shared?

5.1 Deep Orbital may at some point have a third-party process or analyze some of the data we have collected.

5.2 When appropriate, Deep Orbital may share data with entities and persons who are actively doing business with Deep Orbital and have entered into a contract with Deep Orbital (such as companies that have created “Powered by Deep Orbital” products). A company of this sort will have access to the data generated by individuals who are users of the product created and sold by said company.

5.3 Deep Orbital may share aggregated or anonymous data publicly or as described above in section 3.3

5.4 Deep Orbital will share personal information with companies, organizations or individuals outside of Deep Orbital if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

5.4.1 Meet any applicable law, regulation, legal process or enforceable governmental request.

5.4.2 Enforce applicable Terms of Service, including investigation of potential violations.

5.4.3 Detect, prevent, or otherwise address fraud, security or technical issues.

5.4.4 Protect against harm to the rights, property or safety of Deep Orbital, our users or the public as required or permitted by law.

5.5 If another company acquires Deep Orbital or our assets via a merger, acquisition or sale, that company will possess the Personal Data collected by Deep Orbital and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy. In this event Deep Orbital will give You prior notification via email or by putting a prominent notice on our site before Your personal data is transferred.

Section 6: Additional Information

6.1 Third-Parties may on occasion offer products or services that interact with Deep Orbital. Deep Orbital will encourage these Third-Parties to follow a similar privacy policy as this one, but you acknowledge and agree that Deep Orbital is not responsible for the privacy policies of others.

6.2 Deep Orbital will not intentionally gather information from children under the age of 13.

6.3 Deep Orbital reserves the right to make changes to this Privacy Policy at any point without prior notification and approval. Continued use of the Websites and Services once these changes are announced will confirm Your approval of and agreement to any and all changes.

6.4 The section headers in this agreement are for structure only.

6.5 If you have any questions regarding this Privacy Policy you may contact Deep Orbital at "contact [at] deeporbital [dot] com"


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